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Site Frequently Asked Questions


Help > Site Frequently Asked Questions
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What are the system requirements needed to successfully run this website?

Minimum System Requirements:

Recommended System Requirements:

How do I download a module (or all the modules)?

Please see instructions for download.

How do I customize a module to suit the needs of my own institution?

Once a FAME module is downloaded, you can customize a page or pages of the module by using web authoring software such as Microsoft Frontpage or Macromedia Dreamweaver. You can also customize within a course management system after the FAME zip file has been imported. Either way, basic knowledge of HTML or course design is required, but do not let that deter you from customizing the content. Your institution’s information technology division or technology support center can assist in these matters and can show you how to get started with relative ease.

The video clips won't play. What should I do?

Module videos can be viewed with Windows Media Player, RealPlayer, or Quick Time; you can change the player with which you view videos when you are in a module to one of the other players listed.

If the video clips won't open, we suggest that you contact the person or organization that set up and configured the settings on your machine, if you are not that person. We suggest that either you or a technical support specialist attempt to fix the problem by:

  1. Changing the video viewing preferences within the module to another player that you have on your computer.
  2. Ensuring that you have downloaded the most recent version of the video player(s) you want to use onto your computer. The free versions of the players are available at the following websites (note: these websites are subject to change):
    1. Windows Media Player: http://www.microsoft.com/windows/windowsmedia/download/
    2. RealPlayer: http://www.real.com/player
    3. QuickTime: http://www.apple.com/quicktime/download/
  3. Ensuring that there are no proxy servers specified for Internet connections (e.g., no proxies for PNA, RTSP, and HTTP settings) so that video is streamed directly from its source; menus for adjusting these types of Internet connection settings can be found within a video player's preferences or tools settings.
  4. Determining what your computer's default video player is and restoring default settings, as appropriate (some media files may be associated with another player and that may create a file conflict between players).
  5. Determining if you are behind a firewall; the security software used in firewall systems may prevent the successful transmission of videos.

How accessible is this website? Are screen readers compatible with the site?

We have taken great care to ensure that our site meets Section 508 standards of accessibility and thus have tested the modules with various screen reader and learning assistance software, such as JAWS, IBM Home Page Reader, and Read & Write Gold.

We have also included alt tags, skip navigation commands, captioning for videos, and transcripts for videos. We have also tried to create a visual layout that allows for sequential reading by screen readers, and we have made it possible for users to adjust text size to their liking (see FAQ #6). However, it is important to note that there is no possible way to test the website with all assistive technologies available.

The text on the screen is too small (or too large) for my preferences. How do I increase (or decrease) the text?

The website has been designed so that it is accessible to a variety of different users. Therefore, as a feature of accessibility, this site will allow viewing changes by increasing or decreasing the text size. To increase or decrease text size, your web browser (e.g., Internet Explorer or Netscape) should have a feature that allows you to adjust size. For example, in Internet Explorer 6.0, under the "View" menu on the top toolbar, go to "Text Size" and adjust the text to your liking. If you are not able to adjust viewing preferences in your web browser, contact a technical support specialist to help you.

I sometimes see 1LAW, 2LAW, etc. hyperlinks. What do these mean?

There are occasional "Law" hyperlinks embedded within the Rights and Responsibilities (R&R) module content, and these hyperlinks link to another tier of the R&R curriculum called Legal Mandates. These hyperlinks are strategically placed after content that is based on legal precedent and resolutions from the Courts and/or that refer to specific statutes found within legislation. Information, statutes, and case law found within Legal Mandates are resources for additional information only; it is not content that a person will be tested on should he/she take the R&R posttest.

Legal Mandates are organized by topical clusters that follow the basic structure of the R&R module:

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